{"id":4400137,"date":"2024-02-27T12:43:47","date_gmt":"2024-02-27T12:43:47","guid":{"rendered":"https:\/\/santabarbara.hospital\/other-content-civic-access\/"},"modified":"2024-09-03T14:23:01","modified_gmt":"2024-09-03T14:23:01","slug":"other-content-civic-access","status":"publish","type":"page","link":"https:\/\/santabarbara.hospital\/en\/transparent-society\/other-content-civic-access\/","title":{"rendered":"Other content &#8211; Civic access"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_row column_structure=&#8221;2_5,3_5&#8243; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;2&#8243; _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; max_width=&#8221;97%&#8221; max_width_tablet=&#8221;&#8221; max_width_phone=&#8221;&#8221; max_width_last_edited=&#8221;on|tablet&#8221; custom_margin=&#8221;0px||0px||true|false&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;2_5&#8243; _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_text _builder_version=&#8221;4.24.2&#8243; _dynamic_attributes=&#8221;link_option_url&#8221; _module_preset=&#8221;default&#8221; text_font=&#8221;Avenir|700|||||||&#8221; header_3_font=&#8221;Avenir|600|||||||&#8221; header_3_text_color=&#8221;#167aa9&#8243; header_3_font_size=&#8221;1.4vw&#8221; background_color=&#8221;#efefef&#8221; width=&#8221;100%&#8221; custom_margin=&#8221;||0.5vw||false|false&#8221; custom_margin_tablet=&#8221;||0.5vw||false|false&#8221; custom_margin_phone=&#8221;||0.5vw||false|false&#8221; custom_margin_last_edited=&#8221;on|tablet&#8221; custom_padding=&#8221;1.5vw|2vw|1vw|2vw|false|true&#8221; custom_padding_tablet=&#8221;2.5vw||1.5vw||false|true&#8221; custom_padding_phone=&#8221;3.5vw||2.5vw||false|true&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; link_option_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjI4NiJ9fQ==@&#8221; header_3_font_size_tablet=&#8221;2.3vw&#8221; header_3_font_size_phone=&#8221;4.3vw&#8221; header_3_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<h3>General Provisions  <i class=\"fa-solid fa-angle-right\"><\/i><\/h3>\n<p>[\/et_pb_text][et_pb_toggle title=&#8221;Checks and findings on administration&#8221; icon_color=&#8221;#167aa9&#8243; toggle_icon=&#8221;&#xf0ca;||fa||900&#8243; open_icon_color=&#8221;#167aa9&#8243; open_toggle_icon=&#8221;&#x32;||divi||400&#8243; _builder_version=&#8221;4.24.2&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#167aa9&#8243; title_font=&#8221;Avenir|600|||||||&#8221; title_font_size=&#8221;1.4vw&#8221; title_line_height=&#8221;1.3em&#8221; body_font=&#8221;Roboto|300|||||||&#8221; body_text_color=&#8221;#167aa9&#8243; body_font_size=&#8221;1.3vw&#8221; body_link_text_color=&#8221;#167aa9&#8243; body_ul_line_height=&#8221;1.4em&#8221; background_color=&#8221;#efefef&#8221; custom_margin=&#8221;||0.5vw||false|false&#8221; custom_margin_tablet=&#8221;||0.5vw||false|false&#8221; custom_margin_phone=&#8221;||0.5vw||false|false&#8221; custom_margin_last_edited=&#8221;on|tablet&#8221; custom_padding=&#8221;|2vw||2vw|false|true&#8221; animation_style=&#8221;slide&#8221; animation_direction=&#8221;left&#8221; animation_intensity_slide=&#8221;5%&#8221; animation_starting_opacity=&#8221;100%&#8221; hover_enabled=&#8221;0&#8243; title_font_size_tablet=&#8221;2.3vw&#8221; title_font_size_phone=&#8221;4.3vw&#8221; title_font_size_last_edited=&#8221;on|phone&#8221; title_line_height_tablet=&#8221;1.3em&#8221; title_line_height_phone=&#8221;1.3em&#8221; title_line_height_last_edited=&#8221;on|phone&#8221; body_font_size_tablet=&#8221;2.3vw&#8221; body_font_size_phone=&#8221;4.3vw&#8221; body_font_size_last_edited=&#8221;on|phone&#8221; border_color_all=&#8221;#efefef&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221; sticky_enabled=&#8221;0&#8243;]<a href=\"https:\/\/santabarbara.hospital\/en\/transparent-society\/oiv-or-similar-structure-attestations\/\"><a href=\"https:\/\/santabarbara.hospital\/en\/transparent-society\/oiv-or-similar-structure-attestations\/\">OIV or similar structure attestations<\/a><\/a>[\/et_pb_toggle][et_pb_toggle title=&#8221;Services provided&#8221; icon_color=&#8221;#167aa9&#8243; toggle_icon=&#8221;&#xf0ca;||fa||900&#8243; open_icon_color=&#8221;#167aa9&#8243; open_toggle_icon=&#8221;&#x32;||divi||400&#8243; _builder_version=&#8221;4.24.2&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#167aa9&#8243; title_font=&#8221;Avenir|600|||||||&#8221; title_font_size=&#8221;1.4vw&#8221; title_line_height=&#8221;1.3em&#8221; body_font=&#8221;Roboto|300|||||||&#8221; body_text_color=&#8221;#167aa9&#8243; body_font_size=&#8221;1.3vw&#8221; body_link_text_color=&#8221;#167aa9&#8243; body_ul_line_height=&#8221;1.4em&#8221; background_color=&#8221;#efefef&#8221; custom_margin=&#8221;||0.5vw||false|false&#8221; custom_margin_tablet=&#8221;||0.5vw||false|false&#8221; custom_margin_phone=&#8221;||0.5vw||false|false&#8221; custom_margin_last_edited=&#8221;on|tablet&#8221; custom_padding=&#8221;|2vw||2vw|false|true&#8221; animation_style=&#8221;slide&#8221; animation_direction=&#8221;left&#8221; animation_intensity_slide=&#8221;5%&#8221; animation_starting_opacity=&#8221;100%&#8221; title_font_size_tablet=&#8221;2.3vw&#8221; title_font_size_phone=&#8221;4.3vw&#8221; title_font_size_last_edited=&#8221;on|phone&#8221; title_line_height_tablet=&#8221;1.3em&#8221; title_line_height_phone=&#8221;1.3em&#8221; title_line_height_last_edited=&#8221;on|phone&#8221; body_font_size_tablet=&#8221;2.3vw&#8221; body_font_size_phone=&#8221;4.3vw&#8221; body_font_size_last_edited=&#8221;on|phone&#8221; border_color_all=&#8221;#efefef&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<ul>\n<li><a href=\"https:\/\/santabarbara.hospital\/en\/transparent-society\/waiting-lists\/\"><a href=\"https:\/\/santabarbara.hospital\/en\/transparent-society\/waiting-lists\/\">Waiting lists<\/a><\/a><\/li>\n<li><a href=\"https:\/\/santabarbara.hospital\/wp-content\/uploads\/2024\/02\/Carta-dei-Servizi-SBH-2025.pdf\" target=\"_blank\" rel=\"noopener\"><a href=\"https:\/\/santabarbara.hospital\/wp-content\/uploads\/2024\/02\/Carta-dei-Servizi-SBH-2025.pdf\">Service Charter<\/a><\/a><\/li>\n<\/ul>\n<p>[\/et_pb_toggle][et_pb_text module_class=&#8221;societa&#8221; _builder_version=&#8221;4.24.2&#8243; _dynamic_attributes=&#8221;link_option_url&#8221; _module_preset=&#8221;default&#8221; text_font=&#8221;Avenir|700|||||||&#8221; header_3_font=&#8221;Avenir|600|||||||&#8221; header_3_text_color=&#8221;#167aa9&#8243; header_3_font_size=&#8221;1.4vw&#8221; background_color=&#8221;#efefef&#8221; width=&#8221;100%&#8221; custom_margin=&#8221;||0.5vw||false|false&#8221; custom_margin_tablet=&#8221;||0.5vw||false|false&#8221; custom_margin_phone=&#8221;||0.5vw||false|false&#8221; custom_margin_last_edited=&#8221;on|tablet&#8221; custom_padding=&#8221;1.5vw|2vw|1vw|2vw|false|true&#8221; custom_padding_tablet=&#8221;2.5vw||1.5vw||false|true&#8221; custom_padding_phone=&#8221;3.5vw||2.5vw||false|true&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; link_option_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjI4MiJ9fQ==@&#8221; header_3_font_size_tablet=&#8221;2.3vw&#8221; header_3_font_size_phone=&#8221;4.3vw&#8221; header_3_font_size_last_edited=&#8221;on|tablet&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<h3>Budgets<i class=\"fa-solid fa-angle-right\"><\/i><\/h3>\n<p>[\/et_pb_text][et_pb_text module_class=&#8221;societa&#8221; _builder_version=&#8221;4.24.2&#8243; _dynamic_attributes=&#8221;link_option_url&#8221; _module_preset=&#8221;default&#8221; text_font=&#8221;Avenir|700|||||||&#8221; header_3_font=&#8221;Avenir|600|||||||&#8221; header_3_text_color=&#8221;#167aa9&#8243; header_3_font_size=&#8221;1.4vw&#8221; background_color=&#8221;#efefef&#8221; width=&#8221;100%&#8221; custom_margin=&#8221;||0.5vw||false|false&#8221; custom_margin_tablet=&#8221;||0.5vw||false|false&#8221; custom_margin_phone=&#8221;||0.5vw||false|false&#8221; custom_margin_last_edited=&#8221;on|tablet&#8221; custom_padding=&#8221;1.5vw|2vw|1vw|2vw|false|true&#8221; custom_padding_tablet=&#8221;2.5vw||1.5vw||false|true&#8221; custom_padding_phone=&#8221;3.5vw||2.5vw||false|true&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; link_option_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjI5OCJ9fQ==@&#8221; header_3_font_size_tablet=&#8221;2.3vw&#8221; header_3_font_size_phone=&#8221;4.3vw&#8221; header_3_font_size_last_edited=&#8221;on|tablet&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<h3>Payments<i class=\"fa-solid fa-angle-right\"><\/i><\/h3>\n<p>[\/et_pb_text][et_pb_toggle title=&#8221;Other content&#8221; icon_color=&#8221;#167aa9&#8243; toggle_icon=&#8221;&#xf0ca;||fa||900&#8243; open_icon_color=&#8221;#167aa9&#8243; open_toggle_icon=&#8221;&#x32;||divi||400&#8243; _builder_version=&#8221;4.24.2&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#FFFFFF&#8221; title_font=&#8221;|600|||||||&#8221; title_font_size=&#8221;1.4vw&#8221; title_line_height=&#8221;1.3em&#8221; body_font=&#8221;Roboto|300|||||||&#8221; body_text_color=&#8221;#FFFFFF&#8221; body_font_size=&#8221;1.3vw&#8221; body_link_text_color=&#8221;#FFFFFF&#8221; body_ul_line_height=&#8221;1.4em&#8221; background_color=&#8221;#167aa9&#8243; custom_margin=&#8221;||0.5vw||false|false&#8221; custom_margin_tablet=&#8221;||0.5vw||false|false&#8221; custom_margin_phone=&#8221;||0.5vw||false|false&#8221; custom_margin_last_edited=&#8221;on|tablet&#8221; custom_padding=&#8221;|2vw||2vw|false|true&#8221; animation_style=&#8221;slide&#8221; animation_direction=&#8221;left&#8221; animation_intensity_slide=&#8221;5%&#8221; animation_starting_opacity=&#8221;100%&#8221; hover_enabled=&#8221;0&#8243; title_font_size_tablet=&#8221;2.3vw&#8221; title_font_size_phone=&#8221;4.3vw&#8221; title_font_size_last_edited=&#8221;on|phone&#8221; title_line_height_tablet=&#8221;1.3em&#8221; title_line_height_phone=&#8221;1.3em&#8221; title_line_height_last_edited=&#8221;on|phone&#8221; body_font_size_tablet=&#8221;2.3vw&#8221; body_font_size_phone=&#8221;4.3vw&#8221; body_font_size_last_edited=&#8221;on|phone&#8221; border_color_all=&#8221;#efefef&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221; body_ul_text_color=&#8221;#FFFFFF&#8221; sticky_enabled=&#8221;0&#8243; open_toggle_text_color=&#8221;#FFFFFF&#8221; open=&#8221;on&#8221;]<\/p>\n<ul>\n<li><a href=\"https:\/\/santabarbara.hospital\/en\/transparent-society\/other-content-civic-access\/\"><a href=\"https:\/\/santabarbara.hospital\/en\/transparent-society\/other-content-civic-access\/\">Other content &#8211; Civic access<\/a><\/a><\/li>\n<li><a href=\"https:\/\/santabarbara.hospital\/en\/transparent-society\/three-year-plans-for-the-prevention-of-corruption-and-transparency\/\"><a href=\"https:\/\/santabarbara.hospital\/en\/transparent-society\/three-year-plans-for-the-prevention-of-corruption-and-transparency\/\">Three-year plans for the prevention of corruption and transparency<\/a><\/a><\/li>\n<li><a href=\"https:\/\/santabarbara.hospital\/en\/transparent-society\/annual-report-of-the-head-of-corruption-prevention\/\"><a href=\"https:\/\/santabarbara.hospital\/en\/transparent-society\/annual-report-of-the-head-of-corruption-prevention\/\">Annual report of the head of corruption prevention<\/a><\/a><\/li>\n<li><a href=\"https:\/\/santabarbara.hospital\/en\/transparent-society\/head-of-prevention-of-corruption-and-transparency\/\"><a href=\"https:\/\/santabarbara.hospital\/en\/transparent-society\/head-of-prevention-of-corruption-and-transparency\/\">Head of prevention of corruption and transparency<\/a><\/a><\/li>\n<\/ul>\n<p>[\/et_pb_toggle][et_pb_code _builder_version=&#8221;4.24.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<style><!-- [et_pb_line_break_holder] -->  .fa-file-text-o {<!-- [et_pb_line_break_holder] -->  \tfloat: right;<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] -->  .fa-angle-right {<!-- [et_pb_line_break_holder] -->  \tfloat: right;<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] --><\/style>\n<p>[\/et_pb_code][\/et_pb_column][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;|1vw||1vw|false|true&#8221; custom_padding_tablet=&#8221;|4vw||4vw|false|true&#8221; custom_padding_phone=&#8221;|6vw||6vw|false|true&#8221; custom_padding_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_text ul_type=&#8221;square&#8221; _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Roboto|300|||||||&#8221; text_font_size=&#8221;1.4vw&#8221; text_line_height=&#8221;1.5em&#8221; link_font=&#8221;|600|||||||&#8221; link_text_color=&#8221;#167aa9&#8243; ul_line_height=&#8221;1.5em&#8221; text_font_size_tablet=&#8221;2.4vw&#8221; text_font_size_phone=&#8221;4.4vw&#8221; text_font_size_last_edited=&#8221;on|tablet&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<em>Article 5 paragraph 1 Legislative Decree 33\/2013<\/em> guarantees every citizen the right of civic access.<br \/>\nBy virtue of this right, all accredited health care facilities and those under contract with the health service are required to release data, information and documents concerning the health care activities carried out.<br \/>\nThe Public Relations Office (PRO) of <strong>SANTABARBARA HOSPITAL<\/strong> reports directly to the Health Management and connects the facility with its external users and clients.<br \/>\nIt ensures proper information communication and easy and effective access to the services provided by the facility.<br \/>\nA further objective of the URP is to establish a welcoming and trusting relationship with the user, taking into account his or her individual requests and needs. <strong>URP Manager<\/strong>: Dr. Virginia Comunale <span style=\"color: #167aa9;\"><strong>virginia.comunale@santabarbarahospital.it<\/strong><\/span> The URP can be directly contacted:      <\/p>\n<ul>\n<li>WEDNESDAY from 11:00 a.m. to 2:00 p.m.<\/li>\n<li>TUESDAYS and THURSDAYS from 3:00 p.m. to 6:00 p.m.<\/li>\n<\/ul>\n<p>  The URP is also open to any complaints from users who complain about inefficiencies.<br \/>\nThe methods of complaint are as follows:   <\/p>\n<ul>\n<li>In writing, using the appropriate form that can be obtained directly at the office by asking the designated staff or the admissions office.<\/li>\n<li>By e-mail to the e-mail address: <span style=\"color: #167aa9;\"><strong>urp@santabarabarahospital.it<\/strong><\/span><\/li>\n<\/ul>\n<p>  All complaints will be answered within 30 days.[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>General Provisions OIV or similar structure attestations Waiting lists Service Charter BudgetsPayments Other content &#8211; Civic access Three-year plans for the prevention of corruption and transparency Annual report of the head of corruption prevention Head of prevention of corruption and transparency Article 5 paragraph 1 Legislative Decree 33\/2013 guarantees every citizen the right of civic [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":4400148,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-4400137","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/santabarbara.hospital\/en\/wp-json\/wp\/v2\/pages\/4400137","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/santabarbara.hospital\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/santabarbara.hospital\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/santabarbara.hospital\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/santabarbara.hospital\/en\/wp-json\/wp\/v2\/comments?post=4400137"}],"version-history":[{"count":2,"href":"https:\/\/santabarbara.hospital\/en\/wp-json\/wp\/v2\/pages\/4400137\/revisions"}],"predecessor-version":[{"id":4400531,"href":"https:\/\/santabarbara.hospital\/en\/wp-json\/wp\/v2\/pages\/4400137\/revisions\/4400531"}],"up":[{"embeddable":true,"href":"https:\/\/santabarbara.hospital\/en\/wp-json\/wp\/v2\/pages\/4400148"}],"wp:attachment":[{"href":"https:\/\/santabarbara.hospital\/en\/wp-json\/wp\/v2\/media?parent=4400137"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}