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Complementary services

Meals

Meals are served at the following times:

Breakfast: from 7:45 a.m. to 8:15 a.m.

Lunch: 11:45 a.m. to 12:15 p.m.

Dinner: from 5:45 p.m. to 6:15 p.m.

Meals are prepared with special care in the kitchen in the facility; a weekly menu is provided that allows for a choice of different dishes and the possibility of diet meals.

Bar

An externally operated bar is located on the ground floor and observes the following hours:

Monday to Friday, from 7 a.m. to 3 p.m.

There is a vending machine (drinks, snacks and coffee) in the lobby

on Saturdays and Sundays the service does not operate

Daily activities

Patients’ lives are regulated so that they benefit from the best possible level of care.
During the course of the day, patients undergo medical examinations, nursing and hotel care, and any necessary therapeutic diagnostic acts and procedures.

Hygiene and cleanliness

Management places a high value on hygiene for the safety of all patients, Operators and visitors.
Room and equipment cleaning personnel employ carefully selected detergents and disinfectants.
The result of systematic cleaning and disinfection activities is a clean and hygienically healthy environment.

Religious assistance

Non-self-sufficient patients can receive individual religious assistance by contacting the clergyman directly or requesting his presence from the nursing coordinators.
It is, likewise, free access to the center for ministers of religion other than Catholic.

Valuables

The Management of SANTABARBARA HOSPITAL accepts no responsibility for money or personal items left unattended.
To report any inefficiencies or to ask for assistance with special problems, you can go to the Public Relations Office located on the ground floor.

Certification and documentation

Copies of medical records can be requested at the admission and booking desk.
The request can be made either at the time of discharge or later, by the discharged patient or his or her proxy, with his or her own and the patient’s identification.
Collection is to be made Monday through Friday from 8:30 a.m. to 1:30 p.m.
Please note that for the release of the copy there is a maximum waiting time of 30 days from the date of the request and a cost of € 30.00 including VAT.
In case of urgency, it is possible, upon special request, to receive a copy of the medical record within five working days at a cost of € 50.00 including VAT.
SANTABARBARA HOSPITAL, upon request, also provides for the mailing of medical records at an additional cost of € 10.00.
Hospitalization certificates, with immediate delivery, can be requested from the doctor in charge.