Article 5 paragraph 1 Legislative Decree 33/2013 guarantees every citizen the right to civic access.

By virtue of this right, all accredited health care facilities and those under contract with the health service are required to release data, information, and documents pertaining to their health care activities.

The Office of Public Relations (OPR) of the SANTABARBARA HOSPITAL reports directly to the Health Management and connects the facility with its external users and clients.

It ensures proper information communication and easy and effective access to the services provided by the facility. Further objective of the OPR is to establish a welcoming and trusting relationship with the user, taking into account his or her individual requests and needs.

URP Manager:
Dr. Virginia Comunale
virginia.comunale@santabarbarahospital.it

URP can be contacted directly:

• WEDNESDAY from 11:00 a.m. to 2:00 p.m.
• TUESDAYS and THURSDAYS from 3:00 p.m. to 6:00 p.m.

The URP is also open to any complaints from users who complain about inefficiencies.

The methods of complaint are as follows:

• In writing, using the appropriate form that can be obtained directly at the office by asking the designated staff or the admissions office
• By e-mail to the e-mail address: urp@santabarabarahospital.it

All complaints will be answered within 30 days.

Papers

Disclosure requirements for public disbursements.

Disclosure requirements for public disbursements: state aid and de minimis aid received by our company are contained in the National Register of State Aid under Article 52 of Law 234/2012 to which we refer and can be consulted at the following link:
https://www.rna.gov.it/RegistroNazionaleTrasparenza/faces/pages/TrasparenzaAiuto.jspx